You interact with an organisation from the time you first join a school to, long after you retire. Therefore, it is important to develop a good understanding of how to behave towards as well as within an organisation. Organisations are evolving living organisms where people, productions and processes are continuously interacting with, and responding to the internal and external environments. As such, Organisational Behaviour covers the relationships between individuals, between groups within an organisation and between an organisation and the external environment.

Through various types of organisational interactions (student, employee, consumer, patient), you will learn the behaviours that are appropriate, as each organisation is a unique entity. You will also understand the impact of events in the 2020s, such as Covid 19, Black Lives Matter protests and global warming on how the world has changed the way it works. Covid 19 forced organisations and individuals to change behaviours by adopting remote working, online shopping, gig economy and extensive use of technology such as virtual meetings, online teaching, online consultations with doctors etc. The Black Lives protests have highlighted the social inequalities and racial disparities in societies and workplaces, across continents. The dire future scenarios relating to the impact of climate change on the climate has forced organisations to change how they work, for example Zara now having to address its 'fast fashion' strategy of providing new clothing lines every 3 weeks.

A study of organisational behaviour will enable you to understand your own behaviours, attitudes and performance, as well as those of the people with whom you will be working. You will learn how to use technology, remote working, diversity, equality and inclusion towards the creation and sustenance of strong organisational cultures and effective work teams in an environment that must be sustained for future generations.

*Course content subject to change