Course Description
Course Name
Creative Conflict Resolution
Session: VSJW1125
Hours & Credits
48 Contact Hours
Prerequisites & Language Level
Taught In English
- There is no language prerequisite for courses at this language level.
Overview
DESCRIPTION
The course uses transformative mediation, as well as their respective methodologies, in order to equip the student with the tools in conflict mediation processes and has the ability to mediate a conflict between two or more parties. Students must perform an analysis and simulation of cases where they could have intervened with a mediation process.
This is a theoretical-practical course and explores/responds to the following inquiry
according to the professional/disciplinary profile:
How to use transformative mediation for conflict resolution processes?
In order to respond this question, we will study the following generative topics:
o Restorative justice.
o Studies of Alternate Conflict Resolution Centers.
o Concept of Neutrality.
o Introduction to Transformative Mediation.
o Processes of Transformative Mediation.
o Practice of Transformative Mediation.
o Comparison between mediation processes.
o Case study to reconcile the conflict.
Along the course, the following skills will be fostered:
o Ability to analyze the type of case to be reconciled.
o Ability to demonstrate fairness in the cases that correspond to act as mediator.
Among the values and attitudes that will be promoted among students are the following:
o Respect.
o Tolerance.
o Responsibility.
o Empathy.
o Neutrality.
o Assertive communication.
o Active listening.
COURSE CONTENT
Topic 1. Workshop Self-esteem, Communication, Cooperation and Creative response to
conflicts.
Topic 2. Analysis of the concepts of Violence and Nonviolence.
Topic 3. Restorative justice.
a) Study of the concept and origin.
b) Case studies of Restorative Justice.
Topic 4. Studies of Alternate Conflict Resolution Centers (RAC).
a) Origin of the RAC Centers.
b) Importance of RAC Centers.
c) Study of the National Legislation on RAC Centers.
Topic 5. Neutrality concept.
a) Regulations of the Mediation processes.
b) Analysis of the Neutrality Concept and its importance within the Mediation
process.
Topic 6. Origins of Transformative Mediation.
a) Introduction to Transformative Mediation.
b) Why Transformative Mediation as a process of conflict conciliation?
Topic 7. Processes of Transformative Mediation.
a) Understand the importance of communication, cooperation and validation of
feelings between the parties, to be able to successfully carry out the mediation
process.
b) Study and understand the process of transformative mediation.
Topic 8. Practice of Transformative Mediation.
a) Case practice.
Topic 9. Comparison between mediation processes.
a) Pros and Cons of conflict reconciliation models.
Topic 10. Presentation of a case for the mediation of a conflict.
a) A case will be presented in which the student must choose which method to use in
order to reconcile the conflict.
METHODOLOGY
This course implements the Alternatives Violences Project to study the Transformative
Mediation conflict conciliation model. The students manage to deepen methodologically
in the process of conciliation of conflicts through the study and practice of said process.
The role of the teacher is to mediate, facilitate and guide the teaching and learning
process, allowing the construction and self-regulation of learning by students.
This methodology is supported epistemically in the learning model by comprehensive
competences and promotes communication, understanding, mediation and negotiation
skills, through participatory workshops to solve problems and practical cases
LEARNING EVALUATION
RUBRIC PERCENTAGE
Resolution of three cases:45%(15% each)
o Successfully solve three cases using Transformative Mediation
Mind maps 25% (12.5% each).
o Two readings are assigned.
Round table 30%
TOTAL 100%
*Course content subject to change